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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Aol and Upromise home pages have no photos and all options listed in one long list, not normal web page.

  • 2 antwurd
  • 2 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan kobe

sirdeeker
sirdeeker
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My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection.

When I run Internet explorer, both Aol and Upromise load normally.

Any suggestions would be appreciated.

My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection. When I run Internet explorer, both Aol and Upromise load normally. Any suggestions would be appreciated.

Alle antwurden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Maintenance, hmmm, what was involved in that?

Do the sites display normally if you reload them and bypass Firefox's cache? You can use Ctrl+Shift+r to do that.

If this works on both sites, it could indicate that the maintenance program did a partial cleaning of Firefox's cache and the cache might not longer be indexed correctly. It might be best to clear it. Note: this does not erase history.

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

kobe
kobe
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Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.