Some free software includes an Ask toolbar. Try this: (1) Disable any Ask add-on (and all other nonessential or unrecognized add-ons) on these two tabs: orange Firefox button (or Tools menu) > Add-ons > Plugins category<br> orange Firefox button (or Tools menu) > Add-ons > Extensions category If you get a link above a disabled extension to restart Firefox, you can click that as the last step after completing your work on the tab. (2) Run the Search Reset extension to switch your search providers back to Google: https://addons.mozilla.org/en-US/firefox/addon/searchreset/ (3) If your home page was changed, see this article: [[How to set the home page]]. (4) Check for a user.js file that might override your settings the next time you start Firefox. See this article for the steps: [[How to fix preferences that won't save]]. Does that solve it? Any other vestiges to root out?