Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I'm getting a message saying "The media content is not shown properly. It is recommended to update your system player now". Is this safe?

  • 1 antwurd
  • 23 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan philipp

more options

I've just installed Firefox on a new machine. The message shown in the question pops up frequently. The updater executable is named "setup.exe, developed by Bechiro S.L. Norton calls this file "Unproven", stability unknown, very few users, very new, unproven.

Is this Mozilla-approved or could it be malware?

Do you recommend running the installation?

I've just installed Firefox on a new machine. The message shown in the question pops up frequently. The updater executable is named "setup.exe, developed by Bechiro S.L. Norton calls this file "Unproven", stability unknown, very few users, very new, unproven. Is this Mozilla-approved or could it be malware? Do you recommend running the installation?

Keazen oplossing

hello sperrybream, no download that is not coming from mozilla.org is approved by mozilla. as you've described the issue, it certainly sounds dubious ("It is recommended to update your system player now" - there is no such thing as a system player) & i certainly would recommend not to react on popups from unknown sources.

furthermore you have a malicious addon present. please go to firefox > addons > extensions & remove SuperLyrics-16 0.93.19 & GamingWonderland 5.40.2.42655. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Dit antwurd yn kontekst lêze 👍 3

Alle antwurden (1)

more options

Keazen oplossing

hello sperrybream, no download that is not coming from mozilla.org is approved by mozilla. as you've described the issue, it certainly sounds dubious ("It is recommended to update your system player now" - there is no such thing as a system player) & i certainly would recommend not to react on popups from unknown sources.

furthermore you have a malicious addon present. please go to firefox > addons > extensions & remove SuperLyrics-16 0.93.19 & GamingWonderland 5.40.2.42655. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware