Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox keeps crashing outside safe mode (resetting, uninstalling-reinstalling, & disabling all add-ons do not help)

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan anastomosis

more options

I have actually been having this issue for over a year now with the previous versions. The browser always crashes right after I start it, but it seems work well in safety mode. I have tried resetting the Firefox, disabling all the add-ons in safety mode, and reinstalling the application, but none of these methods seem to work. Here are the crash reports I have after I installed the newest version tonight:

bp-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 10:18 PM bp-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 10:17 PM bp-9c74526b-1071-4353-8bbe-41b052131217 12/16/2013 10:12 PM bp-4e87b0b1-a2a6-41cd-932c-fdd722131217 12/16/2013 10:09 PM

Seems the crash reason is "EXCEPTION_ACCESS_VIOLATION_READ," whatever it means...

I have actually been having this issue for over a year now with the previous versions. The browser always crashes right after I start it, but it seems work well in safety mode. I have tried resetting the Firefox, disabling all the add-ons in safety mode, and reinstalling the application, but none of these methods seem to work. Here are the crash reports I have after I installed the newest version tonight: bp-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 10:18 PM bp-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 10:17 PM bp-9c74526b-1071-4353-8bbe-41b052131217 12/16/2013 10:12 PM bp-4e87b0b1-a2a6-41cd-932c-fdd722131217 12/16/2013 10:09 PM Seems the crash reason is "EXCEPTION_ACCESS_VIOLATION_READ," whatever it means...

Keazen oplossing

Try to disable hardware acceleration in Firefox.

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

more options

Keazen oplossing

Try to disable hardware acceleration in Firefox.

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Ha! That works!!! Thank you, cor-el! It turns out to be such an easy fix. Unbelievable! LOL