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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird 24.4.0 stopped working when I upgraded to Avast 2014 antivirus.

  • 3 antwurd
  • 7 hawwe dit probleem
  • 92 werjeftes
  • Lêste antwurd fan christ1

AceTechSales
AceTechSales
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Also tried AVG 2014 with same result. Anybody else having the same problem? Anybody have any fixes?

I also tried uninstalling 24.4.0 and installing a later version. Same problem.

Also tried AVG 2014 with same result. Anybody else having the same problem? Anybody have any fixes? I also tried uninstalling 24.4.0 and installing a later version. Same problem.

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christ1
christ1
  • Top 25 Contributor
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Can you explain 'Thunderbird 24.4.0 stopped working' in more detail?

In general it is a good idea not to let your anti-virus s/w scan the Thunderbird profile folder.

AceTechSales
AceTechSales Fraacheigener
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When I open Thunderbird it says it's connecting to gmail (I use gmail), starts the receive process but never completes.

christ1
christ1
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Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?