Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

how do I delete Cartera page

more options

this page takes over when I try to book an airline flight and I can't find a way back to the airline site

this page takes over when I try to book an airline flight and I can't find a way back to the airline site

Alle antwurden (1)

more options

Is this like a pop-up ad? For regular pages, you may encounter these issues:

  • New window (back button gray): try closing the new window to see whether your original window is behind it
  • New tab (back button gray): try closing the new tab (Ctrl+w) or click the earlier tab on the tab bar
  • Back doesn't work: some sites add an extra page to history, so you need to right-click the back button to get a list of history for the tab and skip over the intermediate page
  • Full screen (no access to toolbar): Firefox's keyboard shortcut for switching between full screen and regular views is the F11 key

Ads that use Flash can expand beyond the usual page boundaries without using Firefox's full screen feature. Usually, pressing Esc will return them to normal view.

Is any of that helpful?


To rule out one of your extensions as a possible culprit, you try the site in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Bewurke troch jscher2000 - Support Volunteer op