Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox keep crashing

Kaushalya Mandaliya
Kaushalya Mandaliya
more options

In windows 8, Firefox keep crashing when I start it. It's working when I start it in Safe Mode. Crash reports:

https://crash-stats.mozilla.com/report/index/b266ebd8-42a2-4dd5-b5a0-e22972140609 https://crash-stats.mozilla.com/report/index/294a4a97-5d8d-453e-b312-5d7962140609

In windows 8, Firefox keep crashing when I start it. It's working when I start it in Safe Mode. Crash reports: https://crash-stats.mozilla.com/report/index/b266ebd8-42a2-4dd5-b5a0-e22972140609 https://crash-stats.mozilla.com/report/index/294a4a97-5d8d-453e-b312-5d7962140609

Réiteach roghnaithe

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?esab=a&s=crashing&r=5&as=s

https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks?esab=a&s=crashing&r=4&as=s

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
more options

Réiteach Roghnaithe

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?esab=a&s=crashing&r=5&as=s

https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks?esab=a&s=crashing&r=4&as=s

Kaushalya Mandaliya
Kaushalya Mandaliya Úinéir na ceiste
more options

Thanks ! After unchecking Use Hardware Acceleration when available it worked. But there is any disadvantage of that?

FredMcD
FredMcD
more options

It's an available option. Problem is is causes issues for many users.

Kaushalya Mandaliya
Kaushalya Mandaliya Úinéir na ceiste
more options

Ok. Thanks for quick reply. :)