Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I try to download PDF files to Firefox I get repeated 'new tab' windows appear

tsniki
tsniki
more options

When I choose to open a PDF document with firefox, I press ok and then continual 'new tab' windows scroll through and there is no way of stopping them except by clicking on 'close all tabs'. Obviously I can't open any PDF documents. Maybe my settings are wrong but I am a complete novice with computers.

When I choose to open a PDF document with firefox, I press ok and then continual 'new tab' windows scroll through and there is no way of stopping them except by clicking on 'close all tabs'. Obviously I can't open any PDF documents. Maybe my settings are wrong but I am a complete novice with computers.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The most common reason for this is, when the dialog to Open/Save/Cancel a download appeared, you selected to have Firefox handle the download itself. Unfortunately, this can create an infinite loop. To clear that problem setting, please see the steps in this article: Firefox repeatedly opens empty tabs or windows after you click on a link.

Does that fix it?