Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox won't load certain pages

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó FredMcD

Tk6129
Tk6129
more options

My Firefox browser has not been able to load certain web pages for over a few months now. The web pages that it wont load involve my college information portal website where i have to access my class information, my college email, and various credit card sites and banking sites. I have tried deleting cookies/ emptying the cache, installing multiple plug-ins/add ons and nothing has seemed to work so far. When it attempts to load one of those pages, the screen it just all white and there is no movement of the loading bar or anything of that matter. If anyone can help me solve this problem it would be greatly appreciated.

My Firefox browser has not been able to load certain web pages for over a few months now. The web pages that it wont load involve my college information portal website where i have to access my class information, my college email, and various credit card sites and banking sites. I have tried deleting cookies/ emptying the cache, installing multiple plug-ins/add ons and nothing has seemed to work so far. When it attempts to load one of those pages, the screen it just all white and there is no movement of the loading bar or anything of that matter. If anyone can help me solve this problem it would be greatly appreciated.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.