Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Youtube won't play when signed into google but will if not signed in

  • 2 fhreagra
  • 8 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó phil9099

more options

Having done all the suggested options to fix the issue it appears that when signed into my google account youtube videos will not play. The video remains blacked out. If not signed into google accounts video works fine.

Having done all the suggested options to fix the issue it appears that when signed into my google account youtube videos will not play. The video remains blacked out. If not signed into google accounts video works fine.

Réiteach roghnaithe

It is possible that you may need to remove the old cookies from the site. Go to the Firefox Menu, click on Options > Privacy > Show Cookies and click on remove individual cookies. Look for Youtube and delete all of them.

If it continues please also try to update Firefox to 33 and disable hardware acceleration in flash.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

It is possible that you may need to remove the old cookies from the site. Go to the Firefox Menu, click on Options > Privacy > Show Cookies and click on remove individual cookies. Look for Youtube and delete all of them.

If it continues please also try to update Firefox to 33 and disable hardware acceleration in flash.

more options

Actually it seems to occur after a Flash Player upgrade - had done both removing cookies and disabling hardware acceleration after posting my question.