Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird immediately crashing after Yosemite updgrade

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Wayne Mery

Rcrum
Rcrum
more options

I just upgraded my macbook pro to Yosemite 10.10.1 and not I cannot even start Thunderbird without it crashing....I even deleted the application and downloaded the latests. I'm fearful of deleting my profile and am not that technical. Now I cannot get into some of my email. Thanks in advance for someone who can try and help me.

Here is my crash report. AdapterDeviceID: 0x d26 AdapterVendorID: 0x8086 BuildID: 20141127140543 CrashTime: 1419712462 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1419708999 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x d26GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 4 StartupTime: 1419712462 Throttleable: 1 Vendor: Version: 31.3.0

This report also contains technical information about the state of the application when it crashed.

I just upgraded my macbook pro to Yosemite 10.10.1 and not I cannot even start Thunderbird without it crashing....I even deleted the application and downloaded the latests. I'm fearful of deleting my profile and am not that technical. Now I cannot get into some of my email. Thanks in advance for someone who can try and help me. Here is my crash report. AdapterDeviceID: 0x d26 AdapterVendorID: 0x8086 BuildID: 20141127140543 CrashTime: 1419712462 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1419708999 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x d26GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 4 StartupTime: 1419712462 Throttleable: 1 Vendor: Version: 31.3.0 This report also contains technical information about the state of the application when it crashed.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

1. what is your crash ID? see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

2. Does crash stop if you start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode