Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why doesn't OpenH264 get installed?

  • 3 fhreagra
  • 7 leis an bhfadhb seo
  • 764 views
  • Freagra is déanaí ó cor-el

more options

Hi Mozilla Community,

I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installed shortly" for about 2 days already for the add-on "OpenH264 Video Codec provided by Cisco Systems, Inc." (See screenshot). Why doesn't it get installed? And do I need this add-on or is it unnecessary anyway?

Regards, Adrian

Hi Mozilla Community, I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installed shortly" for about 2 days already for the add-on "OpenH264 Video Codec provided by Cisco Systems, Inc." (See screenshot). Why doesn't it get installed? And do I need this add-on or is it unnecessary anyway? Regards, Adrian
Attached screenshots

Réiteach roghnaithe

Hello, any luck if you toggle (double-click on it) the media.peerconnection.video.h264 to True in about:config ? After that exit firefox and restart it.


thank you

Read this answer in context 👍 3

All Replies (3)

more options

Réiteach Roghnaithe

Hello, any luck if you toggle (double-click on it) the media.peerconnection.video.h264 to True in about:config ? After that exit firefox and restart it.


thank you

more options

that fixed it, thank you!

more options