Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

PDFs are downloading via imap with the wrong file size and are considered "corrupted"

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó lunitux

lunitux
lunitux
more options

Hello,

I have a computer that is using thunderbird for imap emails. Any time I try to view a pdf attachment, the attachment wont open and is reported as corrupted. I downloaded a pdf directly from godaddy (email host) and I can view the file fine. I also noticed that the file i tested was 105K when shown on the godaddy webmail but was only 103K when listed as an attachment in thunderbird. I also forwarded the email to myself from the webmail and when I open the forwareded email, the file size is correct and the pdf now opens. I would like to be able to open the pdfs through thunderbird without having to forward them to myself from the webmail. Is there any settings i could change so that the pdfs will be correct the first time?

Thank you

Hello, I have a computer that is using thunderbird for imap emails. Any time I try to view a pdf attachment, the attachment wont open and is reported as corrupted. I downloaded a pdf directly from godaddy (email host) and I can view the file fine. I also noticed that the file i tested was 105K when shown on the godaddy webmail but was only 103K when listed as an attachment in thunderbird. I also forwarded the email to myself from the webmail and when I open the forwareded email, the file size is correct and the pdf now opens. I would like to be able to open the pdfs through thunderbird without having to forward them to myself from the webmail. Is there any settings i could change so that the pdfs will be correct the first time? Thank you

Réiteach roghnaithe

Try this: open Tools/Options/Advanced/General/Config. editor, double-click the preference mail.server.default.fetch_by_chunks to change its value from true to false, close Config. editor, OK, restart TB, and see if you still have problems opening attachments.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Réiteach Roghnaithe

Try this: open Tools/Options/Advanced/General/Config. editor, double-click the preference mail.server.default.fetch_by_chunks to change its value from true to false, close Config. editor, OK, restart TB, and see if you still have problems opening attachments.

lunitux
lunitux Úinéir na ceiste
more options

THANK YOU SO MUCH!!!!

I have been trying to figure this out all day. The solution worked perfectly.