Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why since last update does firefox 1 mouseclick and treats it like i clicked 3 times?

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó guigs

Mehernosh L Bharucha
Mehernosh L Bharucha
more options

i click on firefox to open it as browser window... now since last update i still only click once but it opens 3 firefox browser windows. i go in firefox to play a game ... i click once and fire fox treats it like i clicked 3 times. i go to a web site click once on a button or link and firefox treats it like i clicked 3 times.... whats going on ??? please fix this annoying problem!!!!

i click on firefox to open it as browser window... now since last update i still only click once but it opens 3 firefox browser windows. i go in firefox to play a game ... i click once and fire fox treats it like i clicked 3 times. i go to a web site click once on a button or link and firefox treats it like i clicked 3 times.... whats going on ??? please fix this annoying problem!!!!

All Replies (1)

guigs
guigs
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.