Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

navigation window keeps popping up, sometimes many times?

more options

same navigation window randomly keeps popping up. its fwd, bk, save, bookmark, show element, page source etc. sometimes I have to dismiss 5 or 6. ?? kai

same navigation window randomly keeps popping up. its fwd, bk, save, bookmark, show element, page source etc. sometimes I have to dismiss 5 or 6. ?? kai

All Replies (6)

more options

Sounds like a context menu, which you normally would call up with a right-click or Ctrl+click. If you try those methods, does it match what you're seeing or is it something different?

It might help if you could capture and post a screen shot of the navigation window. This article has tips on that: How do I create a screenshot of my problem? Please cut out or blur out any sensitive information in the image before attaching it to a reply.

more options

Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

here is the screener of the popup i get all the time.

more options

it IS the context menu you speak of cept i do not call it up, it just pops up?

more options

Do you mean the small window; Save Page As ?

That is the right click options window. Press the <Esc> key.

more options

Firefox might be having issues with your mouse or keyboard. Have you noticed any other strange behaviors?

On Windows, this kind of phantom keyboard/click behavior can be caused by low batteries in a wireless input device, radio interference, or sometimes a glitch in memory that isn't corrected until the system is shut down and started up again.