Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why crashed my firefox?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó cor-el

more options

My Firefox crashed after a new PC start. I deinstalled Firefox and installed it again. I opened Firefox in "abgesicherten Modus" but it crashed again after few seconds.

Absturz-ID: bp-61d8a726-a3c9-47e3-823e-554182150723

My Firefox crashed after a new PC start. I deinstalled Firefox and installed it again. I opened Firefox in "abgesicherten Modus" but it crashed again after few seconds. Absturz-ID: bp-61d8a726-a3c9-47e3-823e-554182150723

All Replies (2)

more options

Do you have any other crash reports?

This report flagged; ole32.dll = Microsoft's framework


Perform a System File Check to fix corrupted system files Win 7, 8, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Try to disable the jumpListCache and set browser.taskbar.lists.enabled to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.