Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Configuration could not be verified--is the username or password wrong?

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Sakshi Rajput

amk23
amk23
more options

I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done:

Configuration could not be verified--is the username or password wrong?

I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same.

Suggestions?

I'm attempting to connect my webmail account (not GMail) to Thunderbird with the configurations that my webmail gave me to input. However, I keep getting this when I'm done: Configuration could not be verified--is the username or password wrong? I KNOW for a fact that I'm using the right username and password, as I can login through the web interface with the same. Suggestions?

All Replies (1)

Sakshi Rajput
Sakshi Rajput
more options

Hello amk23 If u are very sure that u are entering your details(User name in its right format) correctly than see if you are trying to log in simultaneously from multiple device . If the problem still persists than u can try the following steps- 1) Go to Google Security settings under account permission. 2) Enable Access to less secure apps.