Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do re-link all my archives, lists, and so on after a system reboot?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó Toad-Hall

Johnamulet
Johnamulet
more options

I did a full back up of everything on my laptop to an external hard drive because I needed to do a system re-store and re-boot. When I added everything back from the external hard drive, my mozilla thunderbird account re-appeared, but all my contacts, years of archives and everything were gone. Is there anyway to retrieve it? and if so how? Please help.

John

I did a full back up of everything on my laptop to an external hard drive because I needed to do a system re-store and re-boot. When I added everything back from the external hard drive, my mozilla thunderbird account re-appeared, but all my contacts, years of archives and everything were gone. Is there anyway to retrieve it? and if so how? Please help. John

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re: I did a full back up of everything on my laptop to an external hard drive

First, can you to check that you really did backup the correct folder. Make hidden files and folders visible:

Access the backup. Assuming you did not move the profile folder to a different location, it should be located here:

  • C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\

the 'Profile name' will be xxxxxxxx.default, where the x's are letters and numbers. Do you have this folder in your backup?

confirm: is this a pop or imap mail account?

Athraithe ag Toad-Hall ar