Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why when I want to empty my cashe, do I get a new window?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Karin52

more options

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

All Replies (3)

more options

What kind of window do you get?

Is that a window and not a tab with the about:preferences page (Tools > Options)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

In the current release the about:preferences page (Options/Preferences) opens in a tab and not in a standalone window like in previous releases.

You can look at the Classic Theme Restorer extension to restore the possibility to open the Options/Preferences in a standalone window.

more options

How about one step?

Empty Cache Button {web link} Cache clearing made easy. One click.

more options

Is the empty cache button safe? I have never heard of it. Why is it not more common?