Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why wont jpeg image files attach to an email in outlook mail when using firefox?

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó harv1963

more options

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Réiteach roghnaithe

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

more options

Yes this solved the problem, many thanks.