Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I delete & reinstall without losing mail folders or profile?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Matt

more options

Nobody can figure out how to make my Preferences pop-up dialogue boxes stop shrinking when I move from one tab to another.

so how do I uninstall but not lose my mail or my profile?

If the problem persists after that, I guess I'll have to trash the Profile as well and go thru the hassle of setting up the DSL & pop mail pathways again.

Nobody can figure out how to make my Preferences pop-up dialogue boxes stop shrinking when I move from one tab to another. so how do I uninstall but not lose my mail or my profile? If the problem persists after that, I guess I'll have to trash the Profile as well and go thru the hassle of setting up the DSL & pop mail pathways again.

All Replies (1)

more options

Your preferences and mail data are separate from the program and are totally unaffected by a reinstall. I think your underlying issue will also be totally unaffected. But give it a go by all means.