Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Sync is not working on Firefox Ubuntu, although on all other account devices it is syncing

  • 4 fhreagra
  • 3 leis an bhfadhb seo
  • 23 views
  • Freagra is déanaí ó junkern

junkern
junkern
more options

So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment).

I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.

So, I recently installed Ubuntu 16.04 LTS and also installed Firefox 47.0 I set up my sync account, but nothing is happening. When I try to open the "Manage Account" website, it shows just blank. (see attachment). I have three other devices (Two Windows and one Android) connected with sync, and it is just working perfectly. What could be the reason, that it is not working for my Firefox on Ubuntu? I am only syncing my bookmarks. Additional information: On the "Manage Account" website, there is a POST request to https://api.accounts.firefox.com/v1/certificate/sign, which never receives a HTTP response.
Attached screenshots

Réiteach roghnaithe

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

Read this answer in context 👍 2

All Replies (4)

philipp
philipp
  • Moderator
more options

hi, which isp are you using?

junkern
junkern Úinéir na ceiste
more options

I am located in Germany, ISP is Unity Media. I am using dual boot with Windows 7, and on Windows Firefox sync is working

philipp
philipp
  • Moderator
more options

Réiteach Roghnaithe

thanks, then it's likely that you are experiencing https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

junkern
junkern Úinéir na ceiste
more options

That worked, thanks a lot! Even as a programmer, it always amazes me what kind of problems can appear...