Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

gmail's read messages are still bold in firefox but in other browsers are normal.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó FredMcD

more options

My gmail's read messages are still bold only in firefox browser installed in my home computer. I don't have this problem for other mail servers (like yahoo) in firefox and other browsers (like Chrome) . Also in my office computer, I open gmail in firefox and I don't have problem. I mean that I can change browser, mail server, computer and I can't see this problem. It only happens in home computer, gmail server, firefox browser. I change everything in firefox and gmail but can't solve this problem. My OS is windows 8.1, firefox is version 47.0 and up to date. I

Thank you

My gmail's read messages are still bold only in firefox browser installed in my home computer. I don't have this problem for other mail servers (like yahoo) in firefox and other browsers (like Chrome) . Also in my office computer, I open gmail in firefox and I don't have problem. I mean that I can change browser, mail server, computer and I can't see this problem. It only happens in home computer, gmail server, firefox browser. I change everything in firefox and gmail but can't solve this problem. My OS is windows 8.1, firefox is version 47.0 and up to date. I Thank you

Réiteach roghnaithe

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Read this answer in context 👍 1

All Replies (1)

more options

Réiteach Roghnaithe

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.