Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Lost files after latest update HELP?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó annd1

more options

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

Réiteach roghnaithe

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

more options

Thank you.