Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does firefox close everytime I click on options on the menu

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó FredMcD

ianrunci
ianrunci
more options

Running the latest version of Firefox on Windows XP and everytime options in the tools menu it opens a tab and instantly shuts down. Also if I open troubleshooting information and click on Profile Folder/show folder it does the same just closes down. I have tried uninstalling reinstalling, deleting profiles turning off the plugins etc etc and still nothing works

Running the latest version of Firefox on Windows XP and everytime options in the tools menu it opens a tab and instantly shuts down. Also if I open troubleshooting information and click on Profile Folder/show folder it does the same just closes down. I have tried uninstalling reinstalling, deleting profiles turning off the plugins etc etc and still nothing works

All Replies (1)

FredMcD
FredMcD
more options

v49 and 50 have been causing problems of late.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?