Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why won't Outlook.com email won't attach a .pdf file from my computer.

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó gegeGeGe

more options

Win 10. Wouldn't perform attach function, so upgraded to FF 49. Reboot. Nothing. Not sure if this is a Microsoft Outlook email problem so asking both places.

Get message can't attach file at this time, try later. (file on my computer, .pdf file) followed all the MS troubleshooting including installing Silverlight. Still won't work.

I was able to email with attachments prior to today in Outlook.com.

Any suggestions?

Win 10. Wouldn't perform attach function, so upgraded to FF 49. Reboot. Nothing. Not sure if this is a Microsoft Outlook email problem so asking both places. Get message can't attach file at this time, try later. (file on my computer, .pdf file) followed all the MS troubleshooting including installing Silverlight. Still won't work. I was able to email with attachments prior to today in Outlook.com. Any suggestions?

All Replies (2)

more options

I don't think this is a Firefox problem. It works for me. (With windows 10 on Firefox 49)

more options

Thanks. I'm on Win 10 and wouldn't work on last version of FF, nor with FF 49, or with a reboot. Microsoft said to download silverlight, but that didn't do anything.

Windows updated yesterday during a reboot, so I don't know if that caused the problem or not. Never had any issues with attachments before. I'll keep trying.