Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

remove password requirement to open email account

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó user1121639

ChrisDiana
ChrisDiana
more options

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All Replies (1)

user1121639
user1121639
more options

It is unclear what you need help with right now.

To work Online: Thunderbird menu: File: Offline: Un-check "Work Offline" (See snip below)

Clear saved passwords in Thunderbird: Thunderbird menu: Tools: Options: Security: Password tab: Click "Saved Password" button. Select the servers you are concerned with, and click the "Remove" button for each. Both the incoming and outgoing servers.

Then when you check e-mail next, it will ask for your password. Make sure you check-mark the box "Use Password Manager to remember this password". (See snip below)