Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't save security setting for Veteran's Administration web page!

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó cepankratz

more options

Firefox won't let me save the security setting necessary to sign into the Veteran's administration web page. Therefore, I have to override the security every time I sign in.

Firefox won't let me save the security setting necessary to sign into the Veteran's administration web page. Therefore, I have to override the security every time I sign in.

Réiteach roghnaithe

The "Federal Common Policy CA" certificate is currently not in the Firefox certificate store and doesn't show in the Certificate Manager as a (built-in) root certificate.

There is an old bug about adding this certificate to Firefox.

  • bug 478418 - Please add US FPKI Common Policy CA certificate

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

See also:

You can consider to import the Federal Common Policy CA and set the trust bit to use the certificate to "Trust this CA to identify websites" to overcome this issue. The server sends this self signed certificate as part of the certificate chain. You can click the Advanced button and click "Add Exception" to open the certificate viewer and then export this certificate and save it to a folder. Then you can import this certificate in the Certificate Manager.

  • Options/Preferences -> Advanced -> Certificates: View Certificates -> Authorities

When prompted set the trust bit to use the certificate to "Trust this CA to identify websites".

Direct link to the Federal Common Policy CA certificate:

  • http://http.fpki.gov/fcpca/fcpca.crt
Read this answer in context 👍 1

All Replies (5)

more options

Do you mean this website?

Note that not all website servers can be accessed via a secure connection, but at least a log in page should be secure.

more options

This is the site I'm having problems with.

https://vip.vba.va.gov/portal/VBAH/Home

Firefox says connection is not secure. I click Advanced, Add exception, and get to the website. However, I am unable to save the exception permanently so that I don't have to complete all these extra steps each time I sign in. Anyway to save the exception permanently? Cp

more options

Réiteach Roghnaithe

The "Federal Common Policy CA" certificate is currently not in the Firefox certificate store and doesn't show in the Certificate Manager as a (built-in) root certificate.

There is an old bug about adding this certificate to Firefox.

  • bug 478418 - Please add US FPKI Common Policy CA certificate

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

See also:

You can consider to import the Federal Common Policy CA and set the trust bit to use the certificate to "Trust this CA to identify websites" to overcome this issue. The server sends this self signed certificate as part of the certificate chain. You can click the Advanced button and click "Add Exception" to open the certificate viewer and then export this certificate and save it to a folder. Then you can import this certificate in the Certificate Manager.

  • Options/Preferences -> Advanced -> Certificates: View Certificates -> Authorities

When prompted set the trust bit to use the certificate to "Trust this CA to identify websites".

Direct link to the Federal Common Policy CA certificate:

  • http://http.fpki.gov/fcpca/fcpca.crt
more options

cepankratz said

Firefox won't let me save the security setting necessary to sign into the Veteran's administration web page. Therefore, I have to override the security every time I sign in.
more options

Thank you for the help. Solution worked for me.