Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I'm running Firefox 47 under Windows XP on a Levovo R61. Can I upgrade to v50 without any problems? (Firefox keeps prompting me to update).

more options

I don't think FF v50 runs correctly. Had to reinstall v47 after upgrading to v49. Also,I cannot sync Thunderbird with my gmail account. Not sure if there is a connection, but it was working before I updgraded to FF v49 and then had to go back to v 47.

I don't think FF v50 runs correctly. Had to reinstall v47 after upgrading to v49. Also,I cannot sync Thunderbird with my gmail account. Not sure if there is a connection, but it was working before I updgraded to FF v49 and then had to go back to v 47.

All Replies (2)

more options

I think some Windows XP users are using Firefox 50, but there may be individual issues with different configurations. Had you previously used Firefox 49 successfully?

I suggest you check out this support article for planning purposes:

more options

Whoops, I see you did not have good luck with Firefox 49. So either Firefox 50 or perhaps the Extended Support Release of Firefox 45. With ESR, you would be rolling back a couple features -- most importantly, newer add-ons based on the WebExtensions API won't work -- but it would have more up-to-date security than Firefox 47.

More info on ESR: https://www.mozilla.org/firefox/organizations/faq/