Hi I recommend that you speak to the team behind Dragon to see if they have a version of their software available for the most recent version of Firefox.

When I go to the download page, the screenshot does say "Dragon Internet App" instead of "Dragon Web App" -- http://www.nuance.com/extensions/index.htm On the other computer, are you using the Dragon extension in the Google Chrome browser instead of Firefox? https://chrome.google.com/webstore/detail/dragon-web-extension/ddaloccgjfibfpkalenodgehlhkgoahe?hl=en If it's something in Firefox, can you copy/paste its full name and identifier? Open '''the Troubleshooting Information page''' using either: * "3-bar" menu button > "?" button > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste about:support in the address bar and press Enter/Return Then scroll down to Extensions and just below that heading, select the table with your mouse and copy it (either Ctrl+c or right-click > Copy), then paste it into a reply (either Ctrl+v or right-click > Paste). It will look a bit messy, but we're used to it. Thanks. ''Whoops, those were the keyboard shortcuts for Windows. On Mac, it would be Command+c and Command+v. Sorry about that.''