Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

thunderbird no longer works 45.6.0

  • 9 bhfreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó christ1

more options

I had Thunderbird 45.5.0 Worked fine until 09 Dec when it stopped working

I had Thunderbird 45.5.0 Worked fine until 09 Dec when it stopped working

Réiteach roghnaithe

Good. When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Read this answer in context 👍 0

All Replies (9)

more options

'it stopped working' means what exactly?

more options

hen I click on get messages, I can no longer download messages. I can send messages fine, just can't download them.

I went through all the settings with my provider (Cox) and they verified that the settings are good.

It stopped working on 09 Dec.

I just downloaded the latest version of Thunderbird, 45.6.0 and it still does not work.

I thought it was an issue with Cox, but when I send messages to myself they come into COX webmail, but not to Thunderbird. Sending works, but not receiving.

When I click on get messages, it says it is connected.

Is there a limit to how many messages you can have in your inbox? I have 3333, 1520 unread. Is there a limit of how many messages you can have on your hard drive?

more options

is your account IMAP? Do you have an folder names with two words in them like "deleted Items"

more options

No. My server type is POP Mail Server. server name is pop.cox.net


Main folder names are all single words: Inbox, draft, trash, etc. Only one with two names is McAfee Anti-Spam

In my local folders on my computer I have lots of two or even three word names.

more options
more options

My issue started 12/31/16. Thunderbird auto updated to 45.6.0. After a restart, I can't send or receive emails through excite.com but I had no problems on the day before. I can see no difference in my settings.....Incoming server Pop3.excite.com port 110, Out server SMTP.excite.com port 587. Is there a way to back up to earlier version? (I don't know what version I was on before)

Athraithe ag APerrone ar

more options

APerrone,

please start a new topic for your problem. https://support.mozilla.org/questions/new

more options

I ended up uninstalling McAfee and using Windows defender. Although McAfee had worked well for the last 5 years, they gooned something so that I could not get Thunderbird to work. After deleting McAfee, I uninstalled Thunderbird and then turned on the Microsoft defender, then reinstalled Thunderbird, and now it works.

more options

Réiteach Roghnaithe

Good. When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.