Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I get popstate-xx.dat every time when I start thunderbird and the messages 4 or more times

  • 8 bhfreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Buit

more options

The popstate maps did appeared suddently and they stay comming when I statr MT. When I compres the all the maps nothing happens.

The popstate maps did appeared suddently and they stay comming when I statr MT. When I compres the all the maps nothing happens.

All Replies (8)

more options

what anti virus are you using?

more options

Since very much years: Avast.

more options

Create an exception in Avast for your Thunderbird profile folder. https://www.avast.com/faq.php?article=AVKB168

Some other issues with Avast to be aware of. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

Locate your profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_where-is-my-profile-stored

If that stops the popstate.dat creation, then we can work on the removal.

more options

I did what you asked. Here are the results

more options

Have those pop state files stopped appearing? I would assume so, you never mentioned a problem with NSTMP folders appearing. But they will have had the same cause as they are created when Thunderbird can not complete the compact process.

This is the first time I have seen msgfilterrules.dat involved, what an ugly thing Thunderbird must be to use. Do your messages filter properly? or filters get lost?

Delete all the nstmp, msgfilterrules and popstate folders in Thunderbird and empty the trash to clean up. Hopefully now all you problems are fixed. If not speak up.

more options

I have several times all these folders, but it do not help. Sorry for the incomplete info. I thouth it was not nessary.

more options

with avast not scanning the folder these files normally reside in. They should no longer be created.

more options

My problem does not solve. It is very strange that till for two weeks everything went good and suddenly the problems start. I have restored a W10 backup, I have restored a earlier profile, I have done what you have offered, I have competely delete Thunderbird and new setup: but no result. My wife's computer has the same tuning and till now without my problem. It is probably a very often prroblem, on nternet there many questions without solutions.