Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I uninstalled Mcafee liveSafe and now Thunderbird will not get emails

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó Christopher33

Christopher33
Christopher33
more options

Mcafee came with my computer and kept sending buy notices. I went to Control Panel and uninstalled the only Mcafee item there which was LiveSafe. Since then Thunderbird has not downloaded any emails the last ones being on 8 June. I have Windows 10 and the latest version on Thunderbird.

Mcafee came with my computer and kept sending buy notices. I went to Control Panel and uninstalled the only Mcafee item there which was LiveSafe. Since then Thunderbird has not downloaded any emails the last ones being on 8 June. I have Windows 10 and the latest version on Thunderbird.

Réiteach roghnaithe

Did you change anything in /w ith regards to Thunderbird? can you share the default info presented from File > help > troubleshooting info ?

Read this answer in context 👍 0

All Replies (3)

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
more options

Réiteach Roghnaithe

Did you change anything in /w ith regards to Thunderbird? can you share the default info presented from File > help > troubleshooting info ?

Christopher33
Christopher33 Úinéir na ceiste
more options

No, Thunderbird was completely unchanged. I'm just going to try a couple of things and if there's no improvement I'll send the troubleshooting info. Many thanks for responding

Christopher33
Christopher33 Úinéir na ceiste
more options

What I have done is to set up a new profile - and it works! I can select the new one for emails from now onwards and the old one if I want to look at emails before 8 June. It suggests the uninstalling of Mcafee messed up the profile in some way maybe with a Registry entry. But it will do.