Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

picture download does not work under Firefox 54.0 and Android 6.0.1

  • 13 freagra
  • 19 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Tenba

more options

hi there, i have updated firefox on android 6.0.1 to version firefox 54.0 (maybe even longer, i don't know exactly) and: it doesn't work any longer to download pictures from the net. do you know how i can fix this problem and can please help me with that?

hi there, i have updated firefox on android 6.0.1 to version firefox 54.0 (maybe even longer, i don't know exactly) and: it doesn't work any longer to download pictures from the net. do you know how i can fix this problem and can please help me with that?

Réiteach roghnaithe

Alright. Don't worry about the openH264video-kodek...

I wonder what would happen, if you turned off the "I don't care about cookies 2.6.6" add-on. Can you try switching it off and downloading another picture?

JoKers

Read this answer in context 👍 1

All Replies (13)

more options

Hi Tenba!

Thanks for checking in!

For how long have you had this problem exactly? Have you tried this on more than one web page?

Maybe you could try clearing the cache.

Perhaps that solves the problem for now.

BR JoKers

more options

@JoKers: thank you very much for your answer! unfortunately, clearing the cache doesn't solve this problem. every time i'm shutting firefox down, i'm clearing it. Yes, this problem is on different websites. i don't know the exact time, because i don't often download pictures. but it lasts longer than june; my last picturedownload was at the end of april, i suppose.

more options

Do you have any add-ons installed that could cause this problem?

more options

yes, than could be. but i don't know where i can find them. and i didn't download any more add-ons, since i have firefox installed 2016. facebook protector is on.

more options

Just open the settings drawer. There should be a tab "tools" where you can find add-ons

more options

thank you. well, there are: bluehell firewall 2.6.3 https everywhere (but lightgrey, so i suppose, it isn't active yet) i don't care about cookies 2.6.6 restart 3.0.2 openH264video-kodek (hu?)

more options

Réiteach Roghnaithe

Alright. Don't worry about the openH264video-kodek...

I wonder what would happen, if you turned off the "I don't care about cookies 2.6.6" add-on. Can you try switching it off and downloading another picture?

JoKers

more options

so i disenable the context menu options there?

more options

it works! perhaps it could be better, to uninstall this add-on completely?

more options

Definitely! I could imagine there are better ways to get rid of cookies ;) I'm glad it helped!

more options

me too. thank you very much for your help, JoKers!

Athraithe ag Tenba ar

more options

here i am again... after an update to firefox 54.0.1, picturedownload does not work again. why? i did not change anything, but there was this update...

more options

now i uninstalled nearly every add-on: bluehell firewall 2.6.3 https everywhere (but lightgrey, so i suppose, it isn't active yet) i don't care about cookies 2.6.6

- and i forgot to mention, that there is facebook phishing protector 4.4.3.1 - i did not uninstall this one yet, but stopped it and also the restart 3.0.2 - addon.

but all this did not solve the problem. the picturedownload still does not work.

can anybody here help me, please?