Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why can't I "print at Home" anymore from American Greetings web site?

Mdilleyr78
Mdilleyr78
more options

I used the American Greetings website to print all sorts of cards...also used the Print At Home option...I am unable to use the Print At Home option anymore...Why? I have Adblock and Adblock Plus... might it have something to do with either of them? I can understand what would prevent me from printing at home anymore.....anyone have a suggestion?? Thank you!

I used the American Greetings website to print all sorts of cards...also used the Print At Home option...I am unable to use the Print At Home option anymore...Why? I have Adblock and Adblock Plus... might it have something to do with either of them? I can understand what would prevent me from printing at home anymore.....anyone have a suggestion?? Thank you!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

According to their help page:

Print at Home is a flash based online product and does not require you to download a plug in.

When I look at the plugin information your Firefox provided to the forum, there are two entries:

  • Flash
  • Shockwave Flash 26.0 r0

The second one is the normal one; the first one is... I have no idea what that is.

Could you type or paste about:plugins in the address bar and press Enter to load a page with full details about both plugins? Then you can copy/paste what you see about that unexpected entry and we should be able to better assess how to remove it so that only the official Flash plugin runs.