Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

when I open a new tab it doesn't show the tiles anymore, instead it shows a search screen called "my converter"

  • 3 fhreagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Happy112

KJKL
KJKL
more options

When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!

When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!
Attached screenshots

Réiteach roghnaithe

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

Read this answer in context 👍 2

All Replies (3)

Happy112
Happy112
more options

Réiteach Roghnaithe

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

KJKL
KJKL Úinéir na ceiste
more options

Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

Happy112
Happy112
more options

KJKL said

Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

My pleasure  !

I'm so glad that you got rid of that nuisance.

And : well done - you did a great job  !