Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why have my incoming e-mails stopped being downloaded onto my computer? How can I correct this ?

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Arthurgoodman

Arthurgoodman
Arthurgoodman
more options

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct.

Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works.

I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ?

Thank you, Arthur Goodman

Yesterday, my e-mails stopped being downloaded onto my computer from my ISP's server. E-mails are still coming onto the server. I have been using Thunderbird for three years and never had this problem before. I use Virgin cable and use POP3 for incoming e-mails. My POP3 and SMPT settings are correct. Virgin tech support couldn't solve the problem. They installed Opera e-mail for me and the downloading onto that works. I want to keep using Thunderbird. Can someone tell me what has caused the problem and how to solve it ? Thank you, Arthur Goodman
Attached screenshots

Réiteach roghnaithe

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Read this answer in context 👍 1

All Replies (3)

Zenos
Zenos
more options

Do you have a firewall or similar security software?

Has it or Thunderbird updated since this problem appeared?

sfhowes
sfhowes
  • Top 25 Contributor
more options

Réiteach Roghnaithe

There might be a corrupted message that should be deleted:

https://support.mozilla.org/en-US/questions/1158670

Arthurgoodman
Arthurgoodman Úinéir na ceiste
more options

Thank you both.

My anti-virus provider, AVG, did something wrong on its server. It corrected it and solved the poblem. Arthur