Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot create account “blocked for security reasons”

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó r2d2dev

more options

I have been trying to create a Firefox account without success for many months. I tried many different version, device and OS. Finally today I noticed that I could create an account via the Tor Browser. Then to be able to sync my devices I have to login via a Tor proxy and enable sync for each devices otherwise it still doesn't let me signing. After all this is done I can disable the Tor proxy and now I can signing and sync normally. I think the error message “blocked for security reasons” could be a little bit more descriptive since I am developer and even looking at the debugging console and network traffic I could not figure out what the problem was.

Thanks and keep up the good work.

I have been trying to create a Firefox account without success for many months. I tried many different version, device and OS. Finally today I noticed that I could create an account via the Tor Browser. Then to be able to sync my devices I have to login via a Tor proxy and enable sync for each devices otherwise it still doesn't let me signing. After all this is done I can disable the Tor proxy and now I can signing and sync normally. I think the error message “blocked for security reasons” could be a little bit more descriptive since I am developer and even looking at the debugging console and network traffic I could not figure out what the problem was. Thanks and keep up the good work.

Réiteach roghnaithe

Ya, a lot of not being able to log in everywhere. Glad you got fixed. Unique way but worked.

To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

Ya, a lot of not being able to log in everywhere. Glad you got fixed. Unique way but worked.

To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Please let us know if this solved your issue or if need further assistance.

more options

I thought the problem was fixed but it is not the case. At least now with sync enabled I get more descriptive logs. I will probably setup my own sync and account server to fix the issue. I am leaving the logs here and will probably post them also later to the right channel.

Here is the log file.


EDIT: I had the wrong Firefox profile loaded. This profile was setup had the "identity.sync.tokenserver.uri" modified to point to my server that has not account setup yet.

Athraithe ag r2d2dev ar