Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox consistently monopolises 99% CPU -- even after fixes suggested on Support pages (deactivate add-ons, run in Safemode, reinstall) (XP, 2GB)

  • 21 freagra
  • 9 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó rutherford2017

rutherford2017
rutherford2017
more options

Firefox consistently monopolises 99% of memory -- except, inexplicably, whenever I am on a Mozilla Support page. (I usually have three or four tabs open: hotmail, work email, Linkedin and theguardian newspaper. When I am 'on' any of these pages, Firefox usage is 94-99%; if I open a Mozill Support page, when I am 'on' this page, usage drops below 10%.)

I have tried all of the solutions suggested on the Support site (disabled all add-ons, run in Safe mode, re-installed latest version) but all to no avail. When left unattended for an hour or more, Firefox crashes, but is then "unable" to send a report. I use Windows XP.

Firefox consistently monopolises 99% of memory -- except, inexplicably, whenever I am on a Mozilla Support page. (I usually have three or four tabs open: hotmail, work email, Linkedin and theguardian newspaper. When I am 'on' any of these pages, Firefox usage is 94-99%; if I open a Mozill Support page, when I am 'on' this page, usage drops below 10%.) I have tried all of the solutions suggested on the Support site (disabled all add-ons, run in Safe mode, re-installed latest version) but all to no avail. When left unattended for an hour or more, Firefox crashes, but is then "unable" to send a report. I use Windows XP.

Athraithe ag Wayne Mery ar

All Replies (1)

rutherford2017
rutherford2017 Úinéir na ceiste
more options

It crashes occasionally, but the most persistent problem is that, by monopolising 97-99% of the CPU, it makes the computer run REALLY slowly.

(Please be kind enough to remind me how to access crash IDs.)

  1. 1
  2. 2