Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox is automatically reverting to a previous version after I log off.

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Shadow110

more options

I have updated to the latest version of Firefox (57.0.2). It all works fine, until I close Firefox. When I reopen Firefox, I find that it has automatically reverted to version 54.0. How can I prevent this from happening?

I have updated to the latest version of Firefox (57.0.2). It all works fine, until I close Firefox. When I reopen Firefox, I find that it has automatically reverted to version 54.0. How can I prevent this from happening?

All Replies (3)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Thank you, Pkshadow, your instructions worked. I appreciate the assistance.

more options

Great. Please mark that as a Solution so that others can find the answer. Enjoy.