Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Getting out of hand now, seem to have very frequent tab crashes, and a few Firefox has crashed. getting more and more frequent especially the tab crash.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó FredMcD

itsmarine
itsmarine
more options

Have Firefox open in first tab, try to go to fix crash as Firefox says. I opens ina second tab and before I can even read it I get the UGH the tab has crashed notice.

Have Firefox open in first tab, try to go to fix crash as Firefox says. I opens ina second tab and before I can even read it I get the UGH the tab has crashed notice.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support