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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

google maps do not come up in Firefox

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djaneski
djaneski
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just a blank screen. cleared cookies, reloaded Firefox, installed Java. tried everything mentioned but still not working. is there someone I can call to walk me through a resolution or better yet, does Firefox have their own maps? I hate google but forced to use it

just a blank screen. cleared cookies, reloaded Firefox, installed Java. tried everything mentioned but still not working. is there someone I can call to walk me through a resolution or better yet, does Firefox have their own maps? I hate google but forced to use it

All Replies (3)

Shadow110
Shadow110
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Hi, No modern browsers use java. Sorry, there is a couple of Extensions but google maps ones would not replace and probably not better, You can also use Google Earth to do the same things when turn on roads and borders and... . https://www.google.com/earth/

Since no information came about your extensions please : Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

djaneski
djaneski Úinéir na ceiste
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Thank you. no time to try all of this now but will. I appreciate the info. Pray something works. I absolutely LOVe Firefox but hate having to switch over to Chrome every time I need to look at a map.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using any content blocking extensions?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer