Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

  • 28 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó chrispatchel

more options

The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

The latest Firefox had no refresh button. I did what it said to fix that and now I've lost all my bookmarks! How can I get them back?

All Replies (8)

more options

2 folders under Profiles (but if I remove the second one Firefox still opens just fine).

more options

If you type or paste about:profiles in Firefox's address bar and press Return to load it, Firefox should show all the profile folders it is aware of which may be fewer than you can see in Finder.

If the other profile is listed here, please click its "Set as default profile" button, then in the upper right corner click the "Restart normally" button.

more options

Thanks but that didn't work. It said the Profile was missing, and it wouldn't open Firefox. I had to use the mac Terminal App set it back to the most recent Profile so I could open Firefox again.

more options

Okay, so your about:profiles page listed a profile that does not have a corresponding folder. That's strange. What are the actual folders in the Profiles folder, other than the new one that doesn't have your bookmarks?

more options

Success at last! I dragged and dropped the old profiles into the Profile folder so it could recognize it, and then hit Restart Normally and it worked. Finally! Thanks a lot for your help. Much appreciated.

more options

Oh, but wouldn't you know. The refresh icon (the original problem that started this whole mess) is missing again : /

more options

Are you using an old profile or a recently created fresh profile folder?

Did you try to click Restore Defaults on the Customize palette page?

Can you attach a screenshot that shows the Navigation Toolbar?

more options

Ah, thanks much.

  1. 1
  2. 2