Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

since the last udate a few days ago I have lost the UKpound sign on my keyboard. I have checked in the language in settings that it is for UK english.

more options

Since my most recent FF update a few days ago, my GB pound has disappeared again. Add to this the loss of my 'at' symbol ( which I can get another way) and it's all a bit annoying. I've been into W10 settings and checked I am in UK english mode for the keyboard, is there anywhere else I should be checking please?

Since my most recent FF update a few days ago, my GB pound has disappeared again. Add to this the loss of my 'at' symbol ( which I can get another way) and it's all a bit annoying. I've been into W10 settings and checked I am in UK english mode for the keyboard, is there anywhere else I should be checking please?

Réiteach roghnaithe

Separate Security Issue, please update your Flash 25.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Sounds that you switched the keyboard layout from en-GB to another layout (en-US?).

Do you have multiple keyboard layouts installed?

Please Copy/Paste about:preferences to the Address Bar and Enter. Then down to Languages --> Choose. Which one is Highlighted if there are more than English -GB ? Can remove English-en as is USA. But please see Keyboard URL Below 1st before making any changes.

It is possible you accidentally changed the keyboard layout by using a key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout unintentionally via a keyboard shortcut.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (3)

more options

Language settings and Browser settings are two different animals. If you have FF-EN and Windows UK that will not match up.

more options

Réiteach Roghnaithe

Separate Security Issue, please update your Flash 25.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Sounds that you switched the keyboard layout from en-GB to another layout (en-US?).

Do you have multiple keyboard layouts installed?

Please Copy/Paste about:preferences to the Address Bar and Enter. Then down to Languages --> Choose. Which one is Highlighted if there are more than English -GB ? Can remove English-en as is USA. But please see Keyboard URL Below 1st before making any changes.

It is possible you accidentally changed the keyboard layout by using a key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout unintentionally via a keyboard shortcut.

Please let us know if this solved your issue or if need further assistance.

more options

Just a question about the Flash Security 25.0 ro issue, as I don't have that version should I ignore the update advice? I have Flash Player 25 NPAPI

Thanks for the advice on the keyboard, now all sorted!