Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Issues logging in to Secured Site

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Mcnaught

Mcnaught
Mcnaught
more options

I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

You may be short on memory. Try to reboot the phone.

Mcnaught
Mcnaught Úinéir na ceiste
more options

It's ok. I tried logging in with other device and it works just fine. May be the old android version or something in my device is causing the problem. Thanks for your help.