Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Youtube video freezes while audio keeps playing

  • 4 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó MikeZZ

more options

Youtube and Youtube videos in others webpages often have the video freeze while the audio keeps playing unintnerupted. Using Firefox 57.0.4 on Windows 7 sp1, Flash 31.0.0.122, no Java found in Control panel, internet download speeds usually 40-65 mbps.

Internet Explorer 11 will play the same video link with no problem.

Checking Add-ons shows 3, OpenH265 Video Codec, Always Activate; Shockwave Flash, 31.0 r1 Ask to Activate and Widevine Content Dcryption Module (disabled) Never Activate

Youtube and Youtube videos in others webpages often have the video freeze while the audio keeps playing unintnerupted. Using Firefox 57.0.4 on Windows 7 sp1, Flash 31.0.0.122, no Java found in Control panel, internet download speeds usually 40-65 mbps. Internet Explorer 11 will play the same video link with no problem. Checking Add-ons shows 3, OpenH265 Video Codec, Always Activate; Shockwave Flash, 31.0 r1 Ask to Activate and Widevine Content Dcryption Module (disabled) Never Activate

Réiteach roghnaithe

Hi MikeZZ, Firefox has had about a year's worth of updates since Firefox 57.0.4. Could you test in Firefox 63.0.3?

See: Update Firefox to the latest release

Read this answer in context 👍 1

All Replies (4)

more options

Réiteach Roghnaithe

Hi MikeZZ, Firefox has had about a year's worth of updates since Firefox 57.0.4. Could you test in Firefox 63.0.3?

See: Update Firefox to the latest release

more options

Are there any changes to the interface, etc in this version?

more options

The overall interface is the same, but there have been a lot of changes in various features. Since there are numerous big changes and thousands of small changes in each major release, it would be hard to list them out.

more options

FF 64.0 seems a lot better with youtube now. I usually do not download 'x.0' versions figuring I'll wait until at least x.01.

Thanks for your help!