Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I lost my tow-step authentication and don't have the recovery code

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó yousi

more options

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account.

al.uc@msn.com

Hi, I lost my tow-step authentication and don't have the recovery code. I formatted my phone and lost all things. Please help to return my account. al.uc@msn.com

All Replies (2)

more options

You can use one of the backup codes you received when setting up 2-step authentication.

more options

christ1 said

You can use one of the backup codes you received when setting up 2-step authentication.

I do not have them