Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't create new message, can't enter text in message

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó sfhowes

mssschwartz
mssschwartz
more options

Forgive me if this is a duplicate message.

Past few days can't either create new message in Thunderbird, or reply to incoming messages. "Write" button does not respond to click; "reply" button opens new message field, but field won't take keyboard input.

Starting in Safe Mode solves the problem, but there are no add-ons, etc., to remove.

What besides add-ons might be causing the problem?

This is Thunderbird 60.5, Russian-language version, running Russian-language Windows 7 SP1 32-bit

Forgive me if this is a duplicate message. Past few days can't either create new message in Thunderbird, or reply to incoming messages. "Write" button does not respond to click; "reply" button opens new message field, but field won't take keyboard input. Starting in Safe Mode solves the problem, but there are no add-ons, etc., to remove. What besides add-ons might be causing the problem? This is Thunderbird 60.5, Russian-language version, running Russian-language Windows 7 SP1 32-bit

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Safe mode applies other things besides disabling add-ons. The first thing I'd try is, when the safe mode prompt appears, check 'Reset toolbars and controls' and click 'Make changes and restart'.