Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

In macOS, the set of settings for printing does not save changes for Mozilla Firefox

more options

Mozilla Firefox has options for printing to print the background color and print the background image. I select these options, then save as a new set of settings. But the next time you print and select your own set of settings, the settings are not active - checkboxes are not highlighted in “Print background color” and “Print background image”.

I observe the problem both in macOS Sierra, and in mac OS Mojave, I have not tried other macOS, because I do not need them. Help set up to save the settings.

Mozilla Firefox has options for printing to print the background color and print the background image. I select these options, then save as a new set of settings. But the next time you print and select your own set of settings, the settings are not active - checkboxes are not highlighted in “Print background color” and “Print background image”. I observe the problem both in macOS Sierra, and in mac OS Mojave, I have not tried other macOS, because I do not need them. Help set up to save the settings.

Réiteach roghnaithe

Hi MishaK20, I know the dialogs are different on MacOS than they are on Windows, so I'm going to suggest checking something that should be the same for both of us:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste print_bg and pause while the list is filtered

Firefox should show preferences ending with print_bgcolor and print_bgimage for all of the printers you have used in Firefox.

(3) If any of the print.printer_name.print_bgcolor or print.printer_name.print_bgimage preferences are set to false, double-click them to switch the value to true

I think this should show up the next time you print (those boxes checked) but I'll wait to hear whether it makes a difference for you.

Read this answer in context 👍 1

All Replies (1)

more options

Réiteach Roghnaithe

Hi MishaK20, I know the dialogs are different on MacOS than they are on Windows, so I'm going to suggest checking something that should be the same for both of us:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste print_bg and pause while the list is filtered

Firefox should show preferences ending with print_bgcolor and print_bgimage for all of the printers you have used in Firefox.

(3) If any of the print.printer_name.print_bgcolor or print.printer_name.print_bgimage preferences are set to false, double-click them to switch the value to true

I think this should show up the next time you print (those boxes checked) but I'll wait to hear whether it makes a difference for you.