Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can not send or receive emails, says server is timed out

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó Toad-Hall

jonesforts
jonesforts
more options

Yesterday I became unable to send or receive emails. The error message says Thunderbird is unable to connect to my SMTP server. How do I fix this?

Yesterday I became unable to send or receive emails. The error message says Thunderbird is unable to connect to my SMTP server. How do I fix this?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you restarted your device?

jonesforts
jonesforts Úinéir na ceiste
more options

Yes, multiple times.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please check your Firewall which may be part of your Anti-Virus product.

Thunderbird must be an allowed program in the Firewall.

If it is already selected as allowed: Exit Thunderbird. then block/remove Thunderbird from list, save and exit Firewall. Then access Firewall again and set Thunderbird as an allowed program. It is possible, a new upgraded Thunderbird is not being recognised as the Thunderbird in the Firewall list. Then start thunderbird.

Athraithe ag Toad-Hall ar